China Electronics Wholesaler

Can I remove or change products in my order if I’ve already paid?

Please always ask us first if you wish to make changes to an order you have already paid for. If your order has already been released to our warehouse for processing, we regret that we cannot accept the change.

If your order has not been processed, we actually recommend you just cancel the first order and place a new one as follows:

1. Instruct us to cancel the first order. We will confirm the credit on your account by email. Your old order invoice will stay visible on your account history for reference.
2. Make a new order with the new item(s) as your request.
3. Check out that new order and note the total including shipping.
4. Using Paypal or Bank Transfer pay the difference, i.e. New Total minus Old Total On Credit. In the comments for the payment reference the previous order number and any credit authorisation notes we gave you (usually not necessary as we will know who you are.)

If you want to make changes, please let us know your instructions as soon as you can. If you email us asking about making changes we will hold the order until you have confirmed your instructions.

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