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Step 1:
Press and hold the SLEEP/WAKE and MENU (HOME) buttons on your iPhone. The image on the right shows you what to press at the same time. When your iPhone is reset you will see a dark screen with the apple symbol.
Step 2:
Hold the menu and select buttons for about 5 to 10 seconds. It should not take any longer than 10 seconds to reset.
Step 3:
Your iPhone should be reset
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